Carrefour Mobile

Tips & Tricks

Make the most of the simplicity and find information provided by Belgium’s low-cost network.


Whether you are a customer or not, this is the place to find all the answers to your questions. Feel free to look around and send us an e-mail if your specific question isn’t amongst our FAQs.

Find the answer to all your questions

Tips & Tricks

How do you cancel your contract with your current provider? How do you block unwanted sms Premium text messages? How do you access your voice menu and configure your cell phone?

Carrefour Mobile explains everything and much more here

Useful numbers

How do you check and top up your call credits? How do you call your voicemail? How do you contact the customer service department? How do you report the loss or theft of your mobile phone?

Find our useful free numbers here

Got a question?

And you can’t find the answer in our FAQ? Click here, select your topic, ask your question and we will reply as soon as possible!

Click here

Top Up via this website

Find a Shop: